Cartier Sales Associate

Auckland • New Zealand

Friday, September 5, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As a leader in the luxury goods sector, Cartier offers an unparalleled environment where heritage and innovation converge to create extraordinary experiences. The brand is committed to fostering a dynamic and inclusive workplace that values creativity and excellence.

1. Deliver exceptional client experiences in alignment with Cartier's service excellence standards.
2. Achieve and surpass individual and boutique sales targets through consultative selling and comprehensive product knowledge.
3. Identify and capitalize on clienteling opportunities by scheduling appointments and developing detailed client profiles.
4. Cultivate and maintain meaningful client relationships to foster loyalty to the Maison.
5. Strategically manage and expand client portfolios to maximize engagement and sales potential.
6. Execute targeted CRM actions to enhance client connections and drive repeat business.
7. Represent Cartier as a true Ambassador during client events and exclusive activations.
8. Ensure operational excellence by adhering to all boutique procedures and policies.
9. Participate actively in inventory processes and maintain the boutique's impeccable presentation.
10. Contribute to a collaborative and positive team culture, supporting colleagues to achieve shared goals.

1. Strong selling skills with an innate sense of service excellence.
2. Fluency in English; proficiency in a second language is advantageous.
3. Deep product knowledge and genuine curiosity to engage clients.
4. Excellent time management and multitasking abilities in a dynamic environment.
5. Meticulous attention to detail and adaptability to shifting priorities.
6. Positive, team-oriented mindset contributing to a supportive boutique culture.

Proven experience in luxury retail sales or a similar client-facing role is required.

A generous salary with a market-leading incentive scheme.

The role offers opportunities for professional growth within Cartier and the Richemont Group, a supportive team environment, and the chance to contribute to a world-class luxury retail experience.

Cartier fosters a culture of passion and expertise, where team members are encouraged to contribute to a supportive and inspiring environment. The brand values creativity, collaboration, and a commitment to excellence, offering a dynamic workplace where professional growth is nurtured.