Cartier Sales Associate

Atlanta • USA

Tuesday, August 19, 2025

Cartier, a distinguished name in the luxury goods sector, operates under the esteemed Richemont Group. Renowned for its heritage of fine craftsmanship and innovation, Cartier offers a dynamic and inclusive workplace. Richemont Americas, as part of this global conglomerate, is committed to fostering a diverse and inclusive environment where creativity and excellence thrive.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring each client receives a unique and memorable experience.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values, providing recommendations for an exceptional client experience.
5. Cultivate and maintain client relationships through exceptional service and CRM initiatives.
6. Capture client data accurately for follow-up and relationship building.
7. Resolve client issues and escalate to management as necessary.
8. Participate in in-store and offsite events and networking activities.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
11. Participate in inventory management and audits.
12. Assist with special projects as needed.

1. 2 to 5 years of experience in luxury retail, service, or hospitality environments.
2. General knowledge of timepiece movements.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Fluency in additional languages is a plus.

2 to 5 years of experience in luxury retail, service, or hospitality environments.

College degree preferred.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with dedicated days off.

Richemont Americas prides itself on a culture that celebrates diversity and inclusion, fostering an environment where creativity and knowledge are empowered to deliver excellence. The company values work-life balance and encourages employees to engage with their communities.