Cartier Sales Ambassador

New York • USA

Saturday, November 22, 2025

Cartier, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching work environment where employees are encouraged to excel and innovate. The brand is committed to fostering talent and providing opportunities for professional growth within the prestigious world of luxury retail.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring each client receives a unique and memorable experience.
3. Adapt sales approach according to client needs and motivations.
4. Negotiate and manage client objections with ease.
5. Support after-sales clients in alignment with Maison values, acting as a referent to ensure an exceptional client experience.
6. Cultivate new and existing client relationships through Maison-specific CRM initiatives.
7. Accurately capture and utilize client data for follow-up and relationship building.
8. Resolve client issues and escalate to management when necessary.
9. Participate in in-store and offsite events and networking activities.
10. Comply with all security and operational policies and procedures.
11. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
12. Participate in merchandising, inventory, and cycle counts.
13. Assist with special projects, such as price changes and back-office responsibilities.

1. College degree preferred.
2. 2 to 5 years of experience in luxury retail.
3. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong customer service orientation.
5. Attention to detail and ability to multitask.
6. Additional language skills are a plus.
7. General knowledge of timepiece movements preferred.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Salaries will be negotiated based on relevant skills and experience.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws.

Cartier is committed to maintaining a professional and inclusive environment where employees are encouraged to uphold the brand's prestigious image. The workplace culture emphasizes teamwork, innovation, and a dedication to providing unparalleled customer service.