Cartier Sales Ambassador

New York • USA

Monday, November 10, 2025

Cartier, a distinguished name in the realm of luxury, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic and prestigious work environment that fosters innovation and excellence. The brand is committed to providing unparalleled luxury experiences and is a leader in the global luxury goods market.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations.
4. Negotiate and handle objections with ease.
5. Support after-sales clients in accordance with Maison values.
6. Cultivate new and existing client relationships through exceptional service and CRM initiatives.
7. Capture client data accurately for follow-up and relationship building.
8. Resolve client issues and escalate as needed to management.
9. Participate in in-store and offsite events and networking.
10. Comply with all security and operational policies and procedures.
11. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
12. Participate in inventories and cycle counts to ensure a successful audit.
13. Assist with special projects as needed.

1. 2 to 5 years of previous experience in luxury retail.
2. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office, with SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong understanding of customer service needs and priorities.
5. Attention to detail with the ability to multitask.
6. Fluency in additional languages is a plus.
7. General knowledge of timepiece movements is preferred.

2 to 5 years of experience in luxury retail is required.

College degree preferred.

Salaries will be negotiated based on relevant skills and experience.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws.

Cartier embodies a culture of elegance and sophistication, where employees are encouraged to be genuine ambassadors of the Maison. The brand values teamwork, professionalism, and a commitment to excellence, providing a supportive environment for personal and professional growth.