Cartier Sales Ambassador

New York • USA

Tuesday, August 19, 2025

Cartier, a distinguished name in the luxury fashion industry, operates under the esteemed Richemont Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and sophisticated work environment, fostering a culture of excellence and innovation. As an employer, Cartier is committed to nurturing talent and providing opportunities for professional growth within the luxury retail sector.

1. Achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Cultivate and manage client relationships through Maison-specific CRM initiatives.
5. Accurately capture and utilize client data for follow-up and relationship building.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking activities.
8. Comply with all security and operational policies and procedures.
9. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
10. Participate in inventory management and special projects as needed.

1. College degree preferred
2. 2 to 5 years of experience in luxury retail
3. Availability to work weekends and one weekday consistently

1. Ability to work in a fast-paced retail environment
2. Proficiency in MS Office; SAP knowledge preferred
3. Excellent interpersonal and communication skills
4. Strong customer service orientation
5. Attention to detail and ability to multitask
6. Additional language skills are a plus
7. Knowledge of timepiece movements preferred

2 to 5 years of previous experience in luxury retail, with a strong understanding of customer service needs and priorities.

College degree preferred

Expected hourly range: $26/HR-$28/HR, commission and overtime eligible. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, and access to an employee assistance program.

Cartier fosters a culture of excellence, innovation, and luxury. Employees are encouraged to embody the brand's values and uphold its prestigious image while working collaboratively in a supportive and dynamic environment.