Cartier Retail Trainee

Milan • Italy

Tuesday, October 14, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As an employer, Cartier offers a unique opportunity to be part of a prestigious brand that values diversity, creativity, and the development of its employees. The Richemont Group, a global leader in luxury goods, provides a dynamic environment where innovation and tradition coexist, fostering a culture of excellence and collaboration.

1. Ensure an exceptional client experience at the boutique entrance.
2. Manage client traffic and seating, offering refreshments and reading materials.
3. Inform clients of approximate waiting times and ensure prompt service by Sales Associates.
4. Adapt to client needs and expectations, transmitting the passion and values of the Maison.
5. Support sales by assisting discreetly with service and transaction-related tasks.
6. Coordinate between Sales Associates and other boutique staff.
7. Perform gift wrapping and accompany clients to the door upon departure.
8. Assist with after-sales duties, excluding payment handling.
9. Adhere to brand and boutique policies and procedures.
10. Participate in boutique setup and closure, and implement visual merchandising guidelines.
11. Support ordering of boutique facilities and ensure the boutique is in pristine condition.

1. Fluency in English and Italian.

1. Excellent interpersonal and communication skills.
2. Strong attention to detail and understanding of customer needs.
3. Team-player mentality with a proactive mindset.
4. Flexibility and adaptability to a multicultural environment.

No prior experience required, but a passion for luxury retail and client service is essential.

Opportunity to work in a prestigious luxury brand environment, with exposure to a multicultural team and potential career growth within the Richemont Group.

Cartier's workplace culture is characterized by its commitment to diversity, empathy, and integrity. The brand fosters an environment where creativity and innovation are encouraged, and employees are valued for their unique contributions. The Richemont Group emphasizes the importance of collegiality, loyalty, and solidarity, creating a supportive and inspiring atmosphere.