Cartier Retail Trainee
Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and luxury goods. As an employer, Cartier offers an unparalleled environment where creativity, diversity, and innovation are at the forefront. The Richemont Group, a global leader in the luxury sector, prides itself on nurturing talent and fostering a culture of excellence and inclusivity.
- Ensure an exceptional client experience at the boutique entrance.
- Manage client traffic and seating, offering refreshments and reading materials.
- Inform clients about approximate waiting times and coordinate with Sales Associates.
- Transmit the passion and values of Cartier through product knowledge and storytelling.
- Assist discreetly in service and transaction-related tasks during sales.
- Coordinate between Sales Associates and Stockist/Cashier/Boutique Assistants.
- Perform gift wrapping and cordon changes.
- Escort clients to the door upon departure.
- Assist with after-sales duties, excluding payment handling.
- Adhere to brand and boutique policies and procedures.
- Participate in boutique setup and closure operations.
- Implement visual merchandising guidelines.
- Support ordering of boutique facilities and ensure boutique upkeep.
- Fluency in English and Italian.
- Excellent interpersonal and communication skills.
- Strong attention to detail and customer needs.
- Team-player mentality.
- Proactive mindset with flexibility and adaptability in a multicultural environment.
No prior experience required, but a passion for luxury retail and client service is essential.
The position offers a unique opportunity to gain hands-on experience in a prestigious luxury retail environment, with potential for growth within the Richemont Group.
Cartier and the Richemont Group celebrate diversity and creativity, fostering an environment where empathy, curiosity, courage, humility, and integrity are valued. The workplace is characterized by a commitment to sustainability and a deep care for the world.


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