Cartier Retail Operations Manager

Bangkok • Thailand

Wednesday, February 26, 2025

Cartier, a distinguished name in the luxury industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont group, Cartier benefits from a global network and a commitment to excellence, offering employees a dynamic and prestigious environment in which to develop their careers.

1. Ensure optimal stock levels and oversee logistics of inventory acquisition, storage, and replenishment.
2. Streamline processes to minimize waste and maintain consistency across boutique locations.
3. Implement retail operations strategy and set performance targets for all boutiques.
4. Lead operational improvement projects and support retail process improvement initiatives.
5. Ensure compliance with Richemont guidelines and Cartier Operations Standards.
6. Collaborate with visual merchandising teams to create captivating displays and optimize store layouts.
7. Coordinate with boutiques and regional teams for in-store activations and sales-oriented events.
8. Manage sales tools, accessories updates, and inventory for all boutiques and POS.
9. Develop and manage operational budgets, identifying cost reduction opportunities.
10. Oversee boutique repair and maintenance, collaborating with stakeholders on renovation projects.
11. Collaborate with Customer Relationship and Satisfaction teams to enhance customer service across networks.

1. Experience in retail operations management, preferably within the luxury sector.
2. Proven ability to lead and manage teams effectively.
3. Strong analytical skills and attention to detail.
4. Excellent communication skills across all organizational levels.
5. Demonstrated ability to manage budgets and financial objectives.

1. Leadership and team management
2. Analytical and problem-solving
3. Communication and interpersonal
4. Time management
5. Attention to detail

Proven experience in retail operations, ideally within the luxury fashion industry, with a focus on managing boutique operations and leading projects.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Cartier fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and sophistication. The workplace environment is dynamic and supportive, promoting a high level of team spirit and a commitment to maintaining the brand's prestigious reputation.