Cartier Retail Boutique Manager

Auckland • New Zealand

Wednesday, July 30, 2025

Cartier, a distinguished name in the luxury sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic environment where innovation meets heritage. Employees are immersed in a culture that values diversity, collaboration, and a shared commitment to excellence, providing a platform for personal and professional growth.

1. Recruit and develop boutique staff, communicating the Maison's strategy and setting objectives.
2. Evaluate team performance and identify potential for growth.
3. Diagnose boutique performance and execute action plans to optimize profitability.
4. Monitor key performance indicators and drive commercial strategies to meet or exceed sales targets.
5. Ensure compliance with brand policies and lead audit preparations.
6. Oversee boutique operations, including back office administration and maintenance.
7. Foster client relationships and implement client relationship programs to enhance ROI.

1. Strong tenure in retail management.
2. Proven ability to lead and inspire high-performing teams.
3. Track record of driving sales growth and delivering KPIs.
4. Outstanding communication and interpersonal skills.
5. Agility to adapt to a fast-paced environment.
6. Deep appreciation for Cartier’s heritage and luxury codes.
7. Fluency in English and the local language; a third language is advantageous.

1. Leadership and team management
2. Commercial acumen
3. Strategic initiative development
4. Communication and interpersonal skills
5. Operational compliance
6. Product knowledge

Significant experience in retail management, with a focus on luxury brands.

Employees benefit from world-class training and development programs, designed to enhance expertise and support career aspirations within Richemont. The company fosters a culture of gratitude and mutual support, celebrating achievements and nurturing a sense of belonging.

Cartier's workplace culture is characterized by a strong sense of community, where connection and collaboration are paramount. The brand values diverse perspectives, which fuel innovation and drive exceptional client experiences. Employees are encouraged to respect and enrich Cartier's unique heritage while contributing to a forward-moving environment.