Cartier Part-Time Operations Coordinator

Cartier, a prestigious name in the luxury goods sector, operates under the esteemed Richemont Group, a global leader in luxury retail. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and collaborative work environment that fosters professional growth and operational excellence.

1. Ensure compliance with all Maison policies and procedures within the boutique, championing adherence among the team.
2. Coordinate efficient opening and closing procedures of the boutique.
3. Manage product movement including shipments, transfers, and consignments, maintaining quality control and preventing stock losses.
4. Demonstrate excellent product handling and adhere to packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork to corporate teams.
6. Support transactional flows, including e-commerce, to ensure efficient operations and seamless client experience.
7. Coordinate inventory control processes, including regular counts and stock movements, to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique, managing maintenance, third-party vendors, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory and support Lean/5S strategies for optimal storage organization.
10. Assist with care service responsibilities, including client repair flow and execution of reports.
11. Support boutique audits and partner with management to implement action plans.
12. Participate in daily setup and breakdown of the boutique as needed.
13. Exhibit strong communication and problem-solving skills, partnering effectively with management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Ability to work retail hours, including weekends, and travel for training as needed.
3. Strong analytical, organizational, and interpersonal communication skills.
4. Understanding of client service needs and priorities.
5. Attention to detail with the ability to multitask accurately.
6. Collaborative approach with a 'can do' attitude.
7. Intellectual curiosity and passion for learning.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Cartier fosters a culture of excellence, collaboration, and innovation, encouraging employees to embrace diverse perspectives and contribute to a positive and productive environment. The company values transparency, feedback, and continuous learning, creating a united and dynamic workplace.