Cartier Part-Time Operations Coordinator

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As a leading luxury brand, Cartier offers an inspiring work environment where innovation and tradition converge. Employees are encouraged to embody the brand's rich heritage while contributing to its future success.

1. Ensure adherence to all Maison policies and procedures within the boutique, promoting compliance among team members.
2. Coordinate and execute efficient opening and closing procedures.
3. Manage product movement in and out of the boutique, ensuring quality control and preventing stock losses.
4. Demonstrate excellent care in product handling, adhering to packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork to corporate teams.
6. Support transactional flows, including e-commerce, to ensure seamless business operations and client experience.
7. Coordinate inventory control processes, including regular counts and stock movements, to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique, including maintenance, vendor management, and technology use.
9. Collaborate with client-facing teams to manage boutique supply inventory and support Lean/5S strategies for optimal organization.
10. Assist with care service responsibilities, including client repair flow and inventory reconciliation.
11. Support boutique audits and implement action plans in collaboration with management.
12. Participate in daily boutique setup and breakdown as needed.
13. Exhibit strong communication and problem-solving skills, partnering effectively with management and peers.
14. Assist with special projects as required.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus
3. Must be available to work retail hours, including weekends, and travel for training as needed

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred
2. Strong analytical, organizational, and interpersonal communication skills
3. Ability to work in a fast-paced, evolving environment
4. Strong attention to detail with the ability to multitask accurately
5. Collaborative approach with a positive attitude
6. Intellectual curiosity and passion for learning
7. Additional language skills are a plus

Previous operations experience in luxury retail, service, or hospitality industry is advantageous.

Associate’s or Bachelor’s degree preferred

Salary will be determined based on relevant skills and experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Cartier fosters a culture of collaboration and excellence, where employees are encouraged to embrace diverse perspectives and contribute to a positive and productive environment. The brand values transparency, innovation, and a commitment to operational excellence.