Cartier Operations Coordinator

Palm Beach • USA

Monday, June 23, 2025

Cartier, a prestigious name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic and collaborative work environment that values innovation and excellence. The brand is committed to fostering a culture of creativity and inclusivity, providing employees with opportunities for growth and development within the luxury industry.

1. Ensure adherence to all Maison policies and procedures within the boutique, promoting compliance among the team.
2. Coordinate efficient opening and closing procedures of the boutique.
3. Manage product movements including shipments, transfers, and consignments, maintaining quality control and preventing stock losses.
4. Demonstrate excellent care and handling of products, adhering to packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of daily transactions and paperwork.
6. Support transactional flows including e-commerce to ensure seamless client experiences.
7. Coordinate inventory control processes, including regular counts and stock movements, to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique environment, managing maintenance, third-party vendors, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory, supporting Lean/5S strategies for optimal storage organization.
10. Assist with care service responsibilities, including client repair flow and inventory reconciliation.
11. Support boutique audits and partner with management to implement action plans.
12. Participate in daily set-up and breakdown of the boutique as needed.
13. Exhibit strong communication and problem-solving skills by partnering effectively with management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Strong analytical, organizational, and interpersonal communication skills.
3. Ability to work in a fast-paced, evolving environment.
4. Strong attention to detail with the ability to multitask with accuracy and precision.
5. Collaborative approach with a 'can do' attitude.
6. Intellectual curiosity and passion for learning.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are encouraged to participate in volunteer days to support community initiatives.

Cartier fosters a culture of excellence, creativity, and inclusivity. The brand encourages collaboration and innovation, providing a supportive environment for professional growth. Employees are valued for their unique perspectives and contributions to the brand's legacy of luxury and craftsmanship.