Cartier Operations Coordinator

Las Vegas USA

Thursday, January 23, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As a leader in the luxury goods sector, Cartier is committed to fostering a diverse and inclusive workforce that mirrors the rich tapestry of its clientele. The brand is dedicated to delivering unparalleled client experiences across its North American boutiques, ensuring consistency and excellence in every interaction.

1. Ensure adherence to all Maison policies and procedures within the boutique, promoting compliance among team members.
2. Coordinate efficient opening and closing procedures of the boutique.
3. Manage the movement of products, including shipments, transfers, and consignments, while maintaining quality control and preventing stock losses.
4. Demonstrate excellent care and handling of products, particularly high-value items, following appropriate packing, shipping, and receiving procedures.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork to corporate teams.
6. Support ecommerce and other transactional flows to ensure seamless business operations and client experiences.
7. Coordinate inventory control processes, including regular counts and stock movements, to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique environment, including upkeep of maintenance, third-party vendors, tools, technology, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory, including replenishment needs for sales and hospitality areas.
10. Assist with care service responsibilities, including client repair flow and execution of reports.
11. Support boutique audits and partner with management to implement action plans.
12. Participate in daily setup and breakdown of the boutique for opening and closing.
13. Exhibit strong communication and problem-solving skills, partnering effectively with boutique management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all key performance indicators (KPIs).

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Strong analytical, organizational, and interpersonal communication skills.
3. Ability to work in a fast-paced, evolving environment.
4. Strong attention to detail and ability to multitask with accuracy and precision.
5. Collaborative approach with a 'can do' attitude.
6. Intellectual curiosity and passion for learning.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Expected hourly rate: $26 - $29. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision plans, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off days are also offered.

Cartier fosters a culture of creativity and excellence, where diversity and inclusion are embraced and empowered. The brand is committed to creating a productive environment that represents the diversity of its clients and communities, ensuring a unified and exceptional client experience.