Cartier Operations Coordinator

Dallas • USA

Saturday, August 2, 2025

Cartier, a distinguished name in the luxury goods sector, is a part of the esteemed Richemont Group, known for its portfolio of leading luxury brands. As an employer, Cartier offers an environment that fosters creativity, excellence, and innovation, providing employees with the opportunity to contribute to the legacy of a brand synonymous with elegance and sophistication.

1. Ensure adherence to all Maison policies and procedures, promoting compliance within the boutique.
2. Coordinate efficient opening and closing procedures.
3. Manage product movement in and out of the boutique, including shipments, transfers, and consignments, while maintaining quality control.
4. Demonstrate excellent product handling and follow appropriate packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales and ensure timely and accurate submission of transactions and paperwork to corporate teams.
6. Support transactional flows, including e-commerce, to ensure efficient operations and seamless client experiences.
7. Coordinate inventory control processes, including daily, weekly, and monthly counts, to ensure successful annual inventory.
8. Maintain Cartier standards within the boutique environment, managing maintenance, third-party vendors, tools, technology, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory and support Lean/5S strategies for optimal storage organization.
10. Assist with care service responsibilities, including client repair flow and monthly inventory reconciliation.
11. Support boutique audits and collaborate with management to implement action plans.
12. Participate in daily setup and breakdown of the boutique as needed.
13. Exhibit strong communication and problem-solving skills by partnering effectively with management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.
3. Must be available to work retail hours, including weekends, and travel for training as needed.

1. Excellent computer skills and proficiency in MS Office; SAP knowledge preferred.
2. Strong analytical, organizational, and interpersonal communication skills.
3. Ability to work in a fast-paced, evolving environment.
4. Strong attention to detail with the ability to handle multiple tasks simultaneously with accuracy and precision.
5. Collaborative approach with a 'can do' attitude.
6. Intellectual curiosity and passion for learning.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program, including medical, dental, and vision plans, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to engage in community initiatives with volunteer days off.

Cartier, as part of the Richemont Group, cultivates a culture of excellence, innovation, and collaboration. The company values diversity and encourages employees to bring their unique perspectives to the table. With a focus on employee well-being and professional growth, Cartier provides a supportive environment where creativity and passion are nurtured.