Cartier Operations Coordinator
Cartier, a distinguished name in the world of luxury, operates under the esteemed Richemont Group, a global leader in the luxury goods industry. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and collaborative work environment where employees are encouraged to excel and innovate.
- Ensure adherence to all Maison policies and procedures within the boutique, promoting compliance among the team.
- Coordinate efficient opening and closing procedures of the boutique.
- Manage product movement including shipments, transfers, and consignments while maintaining quality control.
- Demonstrate excellent product handling and follow appropriate packing, shipping, and receiving procedures for high-value items.
- Monitor financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork.
- Support ecommerce and other transactional flows to ensure seamless client experiences.
- Coordinate inventory control processes, including regular counts and stock movements.
- Maintain Cartier standards in the boutique environment, including maintenance and vendor management.
- Partner with client-facing teams to manage boutique supply inventory and support Lean/5S strategies.
- Assist with care service responsibilities and support boutique audits.
- Participate in daily setup and breakdown of the boutique.
- Exhibit strong communication and problem-solving skills, partnering effectively with management and peers.
- Assist with special projects and consistently aim to exceed all KPIs.
- Associate’s or Bachelor’s degree preferred.
- Previous operations experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills, including MS Office; SAP knowledge preferred.
- Strong analytical, organizational, and interpersonal communication skills.
- Ability to work in a fast-paced, evolving environment.
- Strong attention to detail and ability to multitask with accuracy.
- Collaborative approach with a 'can do' attitude.
- Intellectual curiosity and passion for learning.
Previous operations experience in luxury retail, service, or hospitality industry is advantageous.
Associate’s or Bachelor’s degree preferred.
Salary will be determined based on relevant skills and experience.
Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and volunteer days off.
Cartier fosters a culture of excellence and innovation, promoting a collaborative and inclusive environment. Employees are encouraged to share diverse perspectives and contribute to a positive and productive workplace. The company values intellectual curiosity and continuous learning, crafting a future where employees can thrive.


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