Cartier Operations Coordinator

Boca Raton • USA

Thursday, June 26, 2025

Cartier, a distinguished name in the realm of luxury, operates under the esteemed Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Cartier is committed to fostering an environment that champions innovation, excellence, and a deep respect for its heritage. Employees are encouraged to embody the brand's values, contributing to a legacy of luxury and craftsmanship.

1. Ensure adherence to Maison policies and procedures within the boutique, promoting compliance across the team.
2. Coordinate efficient opening and closing procedures.
3. Manage product movement in and out of the boutique, maintaining quality control and preventing stock losses.
4. Demonstrate excellent care and proper product handling, adhering to packing, shipping, and receiving procedures, especially for high-value items.
5. Monitor financial aspects of boutique sales, ensuring timely and accurate submission of transactions and paperwork to corporate teams.
6. Support transactional flows, including e-commerce, to ensure efficient operations and seamless client experiences.
7. Coordinate inventory control processes, including daily, weekly, and monthly counts and stock movements.
8. Uphold Cartier standards within the boutique, including maintenance and management of third-party vendors, tools, technology, and equipment.
9. Partner with client-facing teams to manage boutique supply inventory, including replenishment needs for sales and hospitality areas.
10. Assist with care service responsibilities, including client repair flow and execution of reports.
11. Support boutique audits and partner with management to implement action plans.
12. Participate in daily boutique setup and breakdown as needed.
13. Exhibit strong communication and problem-solving skills, partnering effectively with management and peers.
14. Assist with special projects as needed.
15. Consistently aim to exceed all KPIs.

1. Associate’s or Bachelor’s degree preferred.
2. Previous operations experience in luxury retail, service, or hospitality industry is a plus.

1. Excellent computer skills and proficiency in technology.
2. Experience with MS Office required; SAP knowledge preferred.
3. Strong analytical, organizational, and interpersonal communication skills.
4. Ability to work in a fast-paced, evolving environment.
5. Strong attention to detail and ability to multitask with accuracy.

Previous operations experience in luxury retail, service, or hospitality industry is a plus.

Associate’s or Bachelor’s degree preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Paid time off, wellness reimbursement, and access to an employee assistance program are also provided. Employees are encouraged to participate in volunteer days off to support community initiatives.

Cartier fosters a culture of excellence, collaboration, and respect for its storied heritage. Employees are encouraged to innovate and contribute to a legacy of luxury and craftsmanship, with a focus on teamwork and professional growth.