Cartier Luxury Sales Associate

Cartier, a distinguished name in the luxury goods sector, operates under the esteemed Richemont Group, a global leader in luxury retail. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic work environment where innovation meets tradition. As an employer, Cartier is committed to fostering a culture of excellence and providing unparalleled opportunities for professional growth within the luxury industry.

1. Achieve and exceed monthly sales targets as directed by management.
2. Deliver exceptional customer service by creating a welcoming environment and maintaining high standards of product knowledge.
3. Adapt sales approach to meet client needs and motivations, handling objections with ease.
4. Support after-sales clients in alignment with Maison values, providing recommendations for an exceptional client experience.
5. Cultivate client relationships through exceptional service and Maison-specific CRM initiatives.
6. Accurately capture client data for follow-up and relationship building.
7. Resolve client issues and escalate to management as necessary.
8. Participate in in-store and offsite events and networking initiatives.
9. Comply with all security and operational policies and procedures.
10. Assist with daily boutique operations, including set-up, breakdown, and maintenance of displays.
11. Participate in inventory management and special projects as needed.

1. College degree preferred

1. Ability to work in a fast-paced retail environment
2. Proficiency in MS Office; SAP knowledge preferred
3. Excellent interpersonal and communication skills
4. Strong attention to detail and multitasking abilities
5. Understanding of customer service needs and priorities
6. Self-starter with a team-player approach
7. Additional language skills are a plus
8. General knowledge of timepiece movements preferred

2 to 5 years of previous experience in luxury retail, with availability to work weekends and one weekday consistently.

College degree preferred

Expected hourly range: $26/HR-$28/HR (Commission and Overtime eligible). Salaries will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision plans, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off and access to an employee assistance program.

Cartier fosters a culture of excellence, where employees are encouraged to embody the brand's values of elegance and innovation. The workplace environment is dynamic, with a focus on professional growth and maintaining the Maison's esteemed reputation.