Cartier Luxury Sales Ambassador

New York City • USA

Wednesday, November 5, 2025

Cartier, a prestigious name within the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance. As part of Richemont, a global leader in luxury goods, Cartier offers an unparalleled environment for career growth and development within the luxury fashion industry. The brand is committed to excellence, innovation, and creating an exceptional experience for its clientele.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach according to client needs and motivations.
4. Manage client relationships through exceptional service and Maison-specific CRM initiatives.
5. Capture and utilize client data for relationship building and follow-up.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking activities.
8. Comply with all security and operational policies and procedures.
9. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
10. Participate in inventory management and assist with special projects as needed.

1. 2 to 5 years of previous experience in luxury retail.
2. Ability to work weekends consistently and one weekday.
3. College degree preferred.

1. Excellent interpersonal and communication skills.
2. Strong understanding of customer service needs and priorities.
3. Attention to detail and ability to multitask with precision.
4. Proficiency in MS Office; SAP knowledge preferred.
5. General knowledge of timepiece movements preferred.
6. Additional language skills are a plus.

2 to 5 years of experience in luxury retail, with a focus on client relationship management and sales.

College degree preferred.

Expected hourly range: $26/HR-$28/HR, commission and overtime eligible. Salaries will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, and access to an employee assistance program.

Cartier fosters a culture of excellence, innovation, and dedication to creating an exceptional client experience. Employees are encouraged to uphold the brand's prestigious image and are provided with opportunities for professional development within the luxury fashion industry.