Cartier Luxury Retail Sales Associate

New York City • USA

Friday, November 21, 2025

Cartier, a distinguished name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with a portfolio of renowned brands. As an employer, Cartier is committed to excellence, innovation, and maintaining its heritage of craftsmanship. The brand offers a dynamic work environment where employees are encouraged to cultivate their skills and contribute to the brand's prestigious legacy.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Develop and manage a client portfolio, cultivating new and existing relationships.
4. Assist and support after-sales clients, ensuring alignment with Maison values.
5. Stay informed on industry news and competitor activities.
6. Participate in daily boutique operations, including set-up, breakdown, and maintenance.
7. Comply with all security and operational policies and procedures.
8. Assist in merchandising and inventory management.
9. Participate in special projects as needed.

1. 2 to 5 years of experience in luxury retail.
2. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Proficiency in MS Office; SAP knowledge preferred.
2. Strong interpersonal and communication skills.
3. Excellent customer service understanding and prioritization.
4. Attention to detail and ability to multitask with precision.
5. Additional language skills are advantageous.
6. General knowledge of timepiece movements preferred.

2 to 5 years of experience in luxury retail, with a focus on customer service and sales.

College degree preferred.

Salaries will be negotiated based on relevant skills and experience.

Accommodations for applicants with disabilities are available during the recruitment process in accordance with applicable laws.

Cartier fosters a professional and inclusive culture where employees are seen as ambassadors of the brand. The workplace is characterized by a commitment to excellence, teamwork, and a dedication to providing unparalleled service to clients.