Cartier Learning & Development Manager

Bangkok • Thailand

Monday, March 3, 2025

Cartier, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier benefits from the global reach and resources of one of the world's leading luxury goods conglomerates. The brand is committed to fostering a culture of excellence and innovation, making it an esteemed employer in the luxury sector.

1. Develop and implement learning and development strategies aligned with local business objectives.
2. Create annual learning plans for office and retail teams to meet market objectives.
3. Design and deliver local learning solutions and workshops to enhance client experience.
4. Evaluate the effectiveness of learning programs and their impact on employees.
5. Identify and integrate new training tools and methodologies to support employee development.
6. Collaborate with key stakeholders to support training initiatives.
7. Develop personalized career development plans for team members.
8. Coach team members to enhance skills and achieve objectives.
9. Manage and track budgets, ensuring alignment with the L&D plan, and negotiate with third-party training providers.
10. Supervise Assistant L&D Manager and Sales Coach in daily operations.

1. 5 - 7 years of relevant experience in the retail or service industry.
2. Bachelor’s degree in Psychology, Business Administration, Human Resources Management, or related field.

1. Proficiency in Microsoft Office Suite.
2. Excellent English communication skills; Mandarin is advantageous.
3. Strong leadership and people skills, including coaching and facilitation.
4. Strategic thinking and project management capabilities.

5 - 7 years of relevant experience in the retail or service industry is required.

Bachelor’s degree in Psychology, Business Administration, Human Resources Management, or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Cartier fosters a culture of innovation and excellence, encouraging employees to develop their skills and grow within the company. The brand values diversity and collaboration, creating an inclusive environment where creativity and teamwork thrive.