Cartier Head of Marketing and CRM

Dubai • UAE

Sunday, January 5, 2025

Cartier, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Cartier offers a dynamic and inclusive work environment where innovation and creativity are highly valued. The brand is committed to nurturing talent and fostering a culture of excellence and diversity.

1. Implement the Marketing and CRM strategy for the UAE market to support business growth.
2. Provide product and client insights to identify priorities and design marketing strategies.
3. Lead data and CRM initiatives to enhance engagement, conversion, and client retention.
4. Adapt global campaigns and design local campaigns to meet market needs and client journeys.
5. Support UAE boutique network in optimizing clienteling actions and developing loyal clients.
6. Define local product strategy in alignment with international guidelines.
7. Analyze UAE market activity on product segments and review budget proposals.
8. Monitor category performance and implement action plans to ensure business growth.
9. Lead and manage a large team, ensuring effective people management.

1. Minimum of 10 years experience in Marketing, specifically product marketing.
2. Strong experience in CRM within the luxury industry.

1. Fluency in English with excellent communication skills; Arabic and/or French is a plus.
2. Passion for storytelling and client journeys with a client-centric mindset.
3. Proven leadership skills with experience in managing large teams.
4. Dynamic and agile with a strong team spirit.

A minimum of 10 years in Marketing, with a focus on product marketing and CRM in the luxury industry.

Cartier offers a supportive work environment that values diversity, freedom, collegiality, loyalty, and solidarity. Employees are encouraged to foster empathy, curiosity, courage, humility, and integrity.

Cartier's workplace culture emphasizes the rich diversity of arts, cultures, and human skills. The company is dedicated to fostering untapped potential and caring for the world we live in, promoting values such as empathy, curiosity, and integrity.