Cartier

Head of Marketing and CRM

Cartier is a renowned luxury brand known for its exquisite jewelry, watches, and accessories. The company is committed to fostering a diverse and inclusive environment, valuing freedom, collegiality, loyalty, and solidarity. Cartier is dedicated to nurturing untapped potential and caring for the world.

1. Implement the Marketing and CRM strategy and action plans for the UAE market.
2. Provide product and client insights to identify priorities.
3. Design and articulate marketing, communication, and client strategies.
4. Lead data and CRM efforts to maximize engagement, conversion, and client retention.
5. Adapt worldwide campaigns and design local campaigns for market needs.
6. Support UAE boutique network in optimizing clienteling actions.
7. Define local product strategy in line with international guidelines.
8. Analyze UAE activity on product segments and review budget proposals.
9. Monitor category performance and implement action plans for growth.
10. Lead and manage a large team.

1. Fluent in English with excellent communication skills.
2. Arabic and/or French is a plus.

1. Strong experience in CRM from the luxury industry.
2. Passion for storytelling and client journeys.
3. Client-centric mindset.
4. Dynamic and agile project management.
5. Strong team spirit.

Minimum of 10 years experience in Marketing, specifically product marketing, with strong experience in CRM from the luxury industry. Experience in leading large teams.

Cartier values diversity, empathy, curiosity, courage, humility, and integrity. The company fosters a supportive and inclusive workplace culture, emphasizing the importance of caring for the world.