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Cartier E-Commerce Operations Coordinator Intern
Tuesday, September 23, 2025
Cartier, a distinguished name in the luxury sector, is part of the esteemed Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching environment for those passionate about the luxury industry.
- Manage the operational follow-up of online orders from initiation to completion.
- Ensure seamless operations and resolve any arising issues.
- Handle inquiries from the customer service team promptly.
- Act as the primary liaison between the customer service team and operational stakeholders such as the warehouse, logistics, finance, and fraud departments.
- Organize and oversee exceptional order and delivery services for high-value orders.
- Execute the gifting program on a weekly basis.
- Provide troubleshooting and support for ad hoc operational issues.
- Enrollment in a university for the entire duration of the internship.
- Positive and enthusiastic demeanor with a passion for the luxury industry.
- Ability to thrive in dynamic and multicultural environments.
- Entrepreneurial spirit with a problem-solving mindset.
- Strong organizational skills and ability to structure work effectively.
- Excellent English communication skills.
- Knowledge of SAP and Zendesk is advantageous.
- Strong interest in e-commerce operations.
No prior experience required, but a strong interest in e-commerce operations and the luxury industry is essential.
Must be currently enrolled in a university.
This is a paid internship.
Opportunity to expand expertise in E-commerce Operations within the luxury industry, work in a beautiful office in Amsterdam, and collaborate with a dedicated team committed to excellence.
Cartier fosters a culture of excellence and innovation, offering a collaborative and inspiring work environment. As part of the Richemont family, employees are immersed in a global network of luxury professionals dedicated to maintaining the highest standards of craftsmanship and service.
