Cartier E-Commerce Operations Coordinator Intern

Amsterdam • Netherlands

Tuesday, September 23, 2025

Cartier, a distinguished name in the luxury sector, is part of the esteemed Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching environment for those passionate about the luxury industry.

1. Manage the operational follow-up of online orders from initiation to completion.
2. Ensure seamless operations and resolve any arising issues.
3. Handle inquiries from the customer service team promptly.
4. Act as the primary liaison between the customer service team and operational stakeholders such as the warehouse, logistics, finance, and fraud departments.
5. Organize and oversee exceptional order and delivery services for high-value orders.
6. Execute the gifting program on a weekly basis.
7. Provide troubleshooting and support for ad hoc operational issues.

1. Enrollment in a university for the entire duration of the internship.

1. Positive and enthusiastic demeanor with a passion for the luxury industry.
2. Ability to thrive in dynamic and multicultural environments.
3. Entrepreneurial spirit with a problem-solving mindset.
4. Strong organizational skills and ability to structure work effectively.
5. Excellent English communication skills.
6. Knowledge of SAP and Zendesk is advantageous.
7. Strong interest in e-commerce operations.

No prior experience required, but a strong interest in e-commerce operations and the luxury industry is essential.

Must be currently enrolled in a university.

This is a paid internship.

Opportunity to expand expertise in E-commerce Operations within the luxury industry, work in a beautiful office in Amsterdam, and collaborate with a dedicated team committed to excellence.

Cartier fosters a culture of excellence and innovation, offering a collaborative and inspiring work environment. As part of the Richemont family, employees are immersed in a global network of luxury professionals dedicated to maintaining the highest standards of craftsmanship and service.