Cartier E-Commerce Manager

New York • USA

Tuesday, November 18, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its timeless luxury and exquisite craftsmanship. As an employer, Cartier North America is committed to fostering a diverse and inclusive workforce that mirrors the rich diversity of its clientele and communities. The brand values creativity and knowledge, striving to deliver excellence through a workforce that is empowered and diverse.

1. Define and lead the e-commerce roadmap for Cartier North America, aligning with global strategy and Maison priorities.
2. Drive execution of digital initiatives to enhance conversion and Omnichannel integrations.
3. Champion client-centric UX evolution, ensuring digital presence reflects Cartier’s craftsmanship and storytelling.
4. Oversee A/B testing to accelerate innovation and optimize user experience.
5. Collaborate with IT and HQ to prioritize and deliver enhancements with measurable business outcomes.
6. Supervise e-merchandising activations, including homepage strategy and holiday catalogue pushes.
7. Optimize product sorting logic and catalogue structure to drive conversion and engagement.
8. Guide visual and written content alignment with Maison’s creative direction.
9. Analyze onsite search performance and manage product discoverability.
10. Lead e-commerce performance framework, delivering monthly insights and conducting strategic reviews.
11. Oversee SEO strategy and implement technical audits to sustain visibility.
12. Act as key liaison between Cartier North America and HQ Digital, Marketing, and Retail teams.
13. Lead cross-functional working groups to ensure consistency across client journey.
14. Provide direction and mentorship to e-commerce team, fostering a culture of precision and innovation.

1. 7+ years of experience in e-commerce, digital strategy, or omnichannel retail within the luxury or premium sector.
2. Proven track record in leading cross-functional digital transformations and managing complex initiatives.
3. Strong command of UX, data analytics, SEO, and Salesforce Commerce Cloud (SFCC) ecosystem.
4. Exceptional analytical and storytelling skills with ability to translate data into strategic direction.
5. Deep understanding of Cartier’s values with impeccable attention to detail and aesthetics.

1. Strategic leadership and innovation in e-commerce.
2. Client-centric UX design and digital storytelling.
3. Data-driven performance management and analysis.
4. SEO strategy and experience optimization.
5. Cross-functional leadership and collaboration.

A minimum of 7 years in e-commerce, digital strategy, or omnichannel retail within the luxury or premium sector is required.

Expected salary range: $90,000 to $120,000 plus incentives. Salary will be negotiated based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Wellness reimbursement benefit, paid time off, and volunteer time off days are also offered.

Cartier North America prides itself on a culture that embraces diversity and inclusion, fostering an environment where creativity and knowledge thrive. The company is dedicated to crafting the future by empowering its workforce to reflect the diversity of its clients and communities, ensuring a dynamic and innovative workplace.