Cartier E-commerce Manager

Mexico City • Mexico

Monday, March 3, 2025

Cartier, a distinguished name in the realm of luxury goods, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier benefits from the resources and prestige of one of the world's leading luxury conglomerates. The brand is committed to fostering a diverse and inclusive workplace, reflecting the rich diversity of its clientele and communities.

1. Lead, plan, and execute short and long-term e-commerce strategies for Cartier's online platform and off-site operations.
2. Achieve sales targets and manage KPIs for the eBoutique.
3. Collaborate with Client Relations Centre, Logistics, Marketing, Cartier International eCommerce, Cartier HQ, and external agencies.
4. Support and monitor Retail Partners' website operations.
5. Optimize e-commerce performance through analysis of sales, conversion rates, traffic, and digital marketing campaigns.
6. Manage monthly e-commerce reporting and identify opportunities for improvement.
7. Oversee digital catalog management and ensure timely product setup and activation.
8. Enhance client satisfaction by developing new features in collaboration with internal teams and external agencies.
9. Ensure compliance with policies and procedures, including stock counts and audits.
10. Maintain strict control of Cartier's image on Retail Partners' websites and provide necessary support.
11. Conduct competitive benchmarking and collaborate with Marketing and Media teams for stock updates and advertising alignment.

1. Master’s Degree or Bachelor in Business, Engineering, Data, Digital, E-commerce, or Marketing.

1. Strong organizational and project management skills.
2. Data-driven mindset with good analytical skills and sales orientation.
3. Proficiency in Google Analytics, Digital Media, ROAS, SEM, and SEO.
4. Ability to work with cross-functional and international teams.
5. Proactive and enthusiastic with an entrepreneurial spirit.
6. Client-oriented with luxury product and retail sensibility.
7. Autonomous problem-solver with digital savvy.
8. Fluency in Spanish and English; French is a plus.

4-6 years of relevant experience in e-commerce or digital environments, preferably with luxury or premium brands.

Master’s Degree or Bachelor in Business, Engineering, Data, Digital, E-commerce, or Marketing.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Cartier promotes a culture of creativity and excellence, driven by diversity and inclusion. The company values innovation and collaboration, encouraging employees to contribute to its legacy of luxury and sophistication.