Cartier Deputy Boutique Manager

Riyadh • Saudi Arabia

Tuesday, November 11, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As a leader in the luxury goods sector, Cartier offers a dynamic and inclusive work environment that fosters creativity and innovation. The brand is committed to excellence and seeks to cultivate a workforce as diverse as its clientele, providing equal opportunities for all employees.

1. Lead and develop the boutique team with a focus on performance, inclusion, and engagement.
2. Oversee sales operations and ensure exceptional client experience aligned with Cartier standards.
3. Contribute to the definition and implementation of boutique strategies and activations.
4. Support all aspects of operations in the absence of the Boutique Manager.
5. Define individual objectives aligned with boutique goals and conduct regular performance reviews.
6. Implement a boutique-specific client experience strategy to strengthen loyalty and brand perception.
7. Drive sales operations by setting targets, monitoring KPIs, and ensuring exceptional service delivery.
8. Engage the team with clienteling tools and oversee loyalty programs and CRM actions.
9. Co-define boutique strategy with the Boutique Manager and execute operational action plans.
10. Lead creative in-store animations and activations that reflect Cartier’s singularity.
11. Ensure compliance with all Maison procedures and represent the boutique across internal and external stakeholders.

1. Minimum of 5–7 years of experience in luxury retail or a customer-centric leadership role.
2. Strong background in team leadership, client service, and boutique operations.
3. Degree in Business, Retail Management, or a related field.

1. Proactive and entrepreneurial mindset with strong creativity.
2. Strong analytical and performance management skills.
3. Experience working with VIP clients and high-end luxury clientele.
4. Ability to lead with empathy, communicate effectively, and drive results.
5. Organized, detail-oriented, and able to handle shifting priorities with grace.
6. Confident in handling confidential matters and working under pressure.
7. Collaborative, adaptable, and a trusted partner across all boutique functions.
8. Solid understanding of retail KPIs and sales reporting.
9. Excellent command of MS Office (Word, Excel, Outlook, PowerPoint) and CRM tools.

A minimum of 5–7 years in luxury retail or a customer-centric leadership role is required.

Degree in Business, Retail Management, or a related field.

Cartier offers a supportive environment with opportunities for professional and personal growth, fostering a culture of diversity and inclusion that inspires creativity and excellence.

Cartier values the uniqueness of its employees and fosters an inclusive workplace where diversity is celebrated. The brand is committed to creating a supportive environment that inspires creativity and innovation, reflecting the richness of its diverse clientele and communities.