Cartier Deputy Boutique Manager

London • UK

Tuesday, March 18, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As an employer, Cartier offers a dynamic environment where creativity and diversity are celebrated. The brand is committed to fostering an inclusive workplace that reflects the diversity of its clientele and communities, providing equal opportunities for professional and personal growth.

1. Assist the Boutique Director in optimizing boutique performance and profitability through effective management of the sales team with a focus on client service.
2. Oversee store turnover and achieve sales objectives, ensuring the development and strengthening of client relationships.
3. Conduct performance analysis to define action plans for achieving sales targets and lead their implementation and monitoring.
4. Design the optimal team organization, participate in recruitment, and ensure a robust talent pipeline.
5. Provide daily coaching, integration of new employees, and evaluate training needs for direct reports.
6. Conduct monthly meetings with direct reports to monitor individual sales targets and manage communication flow.
7. Ensure exceptional client experience, promote client events, and develop long-term client relationships.
8. Ensure compliance with all group, Maison, and boutique policies and procedures.

1. Proven experience in luxury retail management.
2. Strong leadership and team management capabilities.
3. Excellent client relationship management skills.

1. Proficiency in performance analysis and action plan development.
2. Ability to coach and develop a sales team.
3. Exceptional communication and interpersonal skills.
4. Strong organizational and problem-solving skills.

Minimum of 3-5 years in a luxury retail management role, preferably within a high-end boutique environment.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Cartier offers a supportive environment with opportunities for professional and personal growth, fostering creativity and excellence through diversity and inclusion.

Cartier prides itself on a culture that values uniqueness and diversity, fostering a collaborative environment where creativity and excellence thrive. The brand is dedicated to creating a workforce that mirrors the diversity of its clients and communities, ensuring an inclusive and empowering workplace.