Cartier Deputy Boutique Manager

Cartier, a prestigious name in the world of luxury, is renowned for its exquisite jewelry and timepieces. As part of the Richemont Group, Cartier offers a dynamic work environment where innovation meets tradition. The brand is committed to fostering talent and providing employees with opportunities for growth and development in a collaborative and inspiring setting.

1. Create a positive and productive boutique environment by leveraging both personal and team savoir-faire to foster a highly collaborative network.
2. Ensure day-to-day management, training, coaching, and motivation of the boutique team.
3. Monitor individual objectives, evaluate performance, and support personal and talent development under the supervision of the Boutique Manager.
4. Oversee the integration of new team members and follow up on training and sales coaching.
5. Supervise and manage the back office and administration of the boutique, ensuring timely execution and delivery of all boutique reports.
6. Assist the Boutique Manager in performance analysis and action plan definition to achieve brand and boutique targets.
7. Lead the implementation and monitoring of boutique action plans and optimize boutique performance.
8. Act as an Ambassador of the Maison to expand the boutique's client portfolio and enhance client loyalty.
9. Contribute to the organization and coordination of client treatments and boutique events.
10. Monitor the boutique's welcoming and client flow, co-leading the Continuous Improvement process.

1. 5-7 years of experience in selling luxury items, ideally in the jewelry and/or watch industry.
2. Relevant management experience.

1. Excellent communication skills in German and English.
2. Strong leadership skills with a keen sense for customer service.
3. Excellent analytical, organizational, and interpersonal communication skills.
4. Resilient team player with a confident, open, and appropriate demeanor.
5. Exact and precise working methods, ideally with knowledge of SAP or similar merchandise management programs.

5-7 years of experience in luxury sales, preferably in the jewelry or watch industry, with relevant management experience.

Cartier offers a comprehensive benefits package, including opportunities for professional development, a collaborative work environment, and the prestige of working with a leading luxury brand.

Cartier fosters a culture of excellence, innovation, and tradition. Employees are encouraged to develop their skills and grow within the company, supported by a collaborative and inspiring work environment. The brand values diversity and inclusivity, ensuring a respectful and dynamic workplace.