Cartier Deputy Boutique Manager

Auckland • New Zealand

Wednesday, July 30, 2025

Cartier, a distinguished name in the luxury sector, is part of the Richemont group, a conglomerate renowned for its prestigious portfolio of luxury brands. As an employer, Cartier offers an environment where innovation meets heritage, fostering a culture of excellence and collaboration. Employees are empowered to develop their talents within a community that values diversity, creativity, and a shared commitment to exceptional craftsmanship and client experiences.

1. Support the Boutique Manager in coaching, motivating, and developing the team, ensuring alignment with the Maison’s values and service standards.
2. Participate in recruitment, onboarding, and talent development, contributing to a positive and high-performing team culture.
3. Lead by example on the boutique floor, engaging with clients and inspiring the team to create exceptional experiences.
4. Ensure day-to-day operations run smoothly and in full compliance with Maison policies.
5. Oversee stock management and audit preparation.
6. Maintain impeccable boutique presentation standards.
7. Support clienteling initiatives and help strengthen long-term relationships with key clients.
8. Represent Cartier during client events and contribute to elevating the boutique’s prestige and influence.

1. Strong tenure in retail management.
2. Fluency in English and the local language; a third language is an advantage.

1. Ability to inspire and support a team, fostering a collaborative and client-first culture.
2. Strong commercial awareness and a track record of contributing to sales performance and service excellence.
3. Exceptional communication and interpersonal skills to build trust with clients, colleagues, and stakeholders.
4. Agility and resilience to excel in a dynamic luxury retail environment while upholding operational standards.
5. Appreciation for Cartier’s heritage and craftsmanship, paired with deep product knowledge and curiosity.

Proven experience in retail management, particularly within the luxury sector, with a focus on team leadership and client engagement.

Cartier offers world-class training and development programs designed to enhance expertise, strengthen leadership, and support career aspirations. Employees benefit from a collaborative environment that celebrates achievements and fosters meaningful connections through gratitude and mutual support.

Cartier's workplace culture is characterized by a strong sense of responsibility and a collective spirit that thrives on connection and collaboration. The company values diverse perspectives, which fuel innovation and drive the creation of exceptional experiences. Employees are encouraged to respect and enrich the brand's unique heritage while contributing to its forward momentum.