Cartier Data & Client Performance Analyst Intern

Paris • France

Friday, February 7, 2025

Cartier, a distinguished name in the realm of luxury, stands as the world's leading jeweler and the second in prestige watchmaking. Since its inception in 1847, the Maison has epitomized craftsmanship and excellence, transforming its creations into timeless legends. As part of the Richemont Group, Cartier offers an environment where passion meets profession, fostering a culture of innovation and elegance.

1. Ensure the integrity and quality of client data within information systems through meticulous management and auditing processes.
2. Collaborate with international teams to audit data quality and implement corrective measures.
3. Support the evolution of client data solutions within Cartier's ecosystem.
4. Facilitate the adoption of clienteling applications and systems such as Salesforce Service Cloud and Marketing Cloud.
5. Participate in the creation and optimization of comprehensive 360° dashboards.
6. Conduct ad-hoc analyses to support client-centric initiatives like retention and cross-selling.
7. Generate regular reports on client database status, including recruitment and contactability metrics.
8. Define email and clienteling audiences and contribute to the construction of annual client reports and KPIs.

1. Currently pursuing a Master's degree in Data Analysis or Data Science.
2. Ability to interpret and simplify client data for diverse audiences.
3. Strong analytical, synthesis, and presentation skills, both written and oral.
4. Organized, autonomous, and detail-oriented with a structured approach.
5. Proficiency in information systems and data analysis, with a problem-solving mindset.

1. Advanced proficiency in Excel and MS Office Suite.
2. Experience with BI CRM tools (SAP, Salesforce) and data visualization tools (SAC, Tableau, PowerBI, Looker) is advantageous.
3. Knowledge of SQL or Python is a plus.
4. Fluency in French and English.

Previous experience in data manipulation or analysis is beneficial, particularly with BI CRM tools or data visualization software.

Pursuing a Master's degree in Data Analysis or Data Science.

Opportunity to develop technical and business skills through practical analyses and exposure to a rich data environment.

Cartier fosters a culture of excellence and innovation, where employees are encouraged to transform their passion into their profession. The Maison values creativity, precision, and a commitment to quality, offering a dynamic and enriching workplace.