Cartier Commercial Operations Executive

Cartier, a distinguished member of the Richemont Group, stands as a beacon of luxury and sophistication in the fashion industry. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a unique workplace where innovation meets heritage. Employees are part of a vibrant community that values diversity, collaboration, and a shared commitment to excellence.

1. Serve as the primary liaison between the Office and Boutiques, ensuring efficient and effective daily operations.
2. Implement and communicate policies, procedures, guidelines, and tools across the retail network.
3. Coordinate monthly management meetings for each boutique, documenting meeting minutes and ensuring follow-up on action items.
4. Facilitate monthly Backstage meetings for Boutique Office Executives and Stock Executives, promoting engagement through learning initiatives.
5. Champion Continuous Improvement initiatives at both the corporate office and boutique levels.
6. Develop and maintain the Boutique Operations Manual, ensuring regular updates and training for boutique team members.
7. Conduct training and onboarding sessions for Boutique Leaders and Executives on compliance with Cartier and Richemont procedures.
8. Perform pre-audit checks for boutiques, delivering detailed observation reports and ensuring follow-up with boutique leaders.
9. Manage procurement activities, including forecasting sales supplies and coordinating uniform orders.
10. Support new boutique openings and closings, managing project timelines and procurement checklists.
11. Spearhead the adoption of MyAtlas and RDV systems, driving engagement and KPI reporting.
12. Onboard new retail-level vendors and manage purchase orders and vendor invoices.

1. Diploma or Degree in Business Management or related disciplines.
2. Minimum 2-3 years of experience in a similar role, preferably in the luxury retail industry.
3. High proficiency in project management methodologies and Microsoft Office suite; SAP knowledge preferred.
4. Comprehensive understanding of the luxury retail environment.
5. Ability to travel regularly within Australia and New Zealand.

1. Strong communication and interpersonal skills.
2. Analytical, results-driven, and action-oriented mindset.
3. Resourcefulness and proactivity.
4. Ability to work effectively within a matrix organizational structure.
5. High degree of independence, reliability, and trustworthiness.

Minimum 2-3 years of experience in a similar role, preferably in the luxury retail industry.

Diploma or Degree in Business Management or related disciplines.

Cartier offers world-class training and development programs, fostering leadership and supporting career aspirations within Richemont. Employees benefit from a collaborative and inclusive workplace culture that celebrates achievements and nurtures a sense of belonging.

Cartier's workplace culture is defined by a strong sense of responsibility, connection, and collaboration. The company empowers individual talents and values diverse perspectives, fostering innovation and creating exceptional experiences. Employees are part of a community that celebrates achievements and supports one another, nurturing a sense of belonging and shared commitment to excellence.