Cartier Clienteling Intern

Geneva • Switzerland

Friday, March 7, 2025

Cartier, a prestigious name in the luxury jewelry and timepiece industry, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. As an employer, Cartier offers a unique opportunity to immerse oneself in the world of high-end luxury, providing a stimulating environment where innovation and tradition converge.

1. Assist the Clienteling Project Manager in implementing the local clienteling strategy for Cartier Switzerland to enhance client acquisition, satisfaction, and loyalty.
2. Create and deploy online and offline clienteling campaigns in collaboration with regional teams, measure their impact, and provide recommendations for future campaigns.
3. Ensure the enrichment, growth, and integrity of the client database by managing action plans and identifying client and prospect opportunities.
4. Follow up and analyze the results of clienteling activations and in-boutique experiences, focusing on Return on Investment.
5. Update client data analysis and insights to report to the Client Experience Team, management, and boutiques.
6. Coordinate CRM gifts, manage stock levels, and oversee shipments to boutiques, ensuring accuracy and timely delivery.

1. Master’s degree in Business, Luxury, or Computer Science.
2. Business fluent in English and French; German is a plus.

1. Strong analytical skills and experience with data management.
2. Familiarity with Salesforce, Looker, Power BI, and HTML.
3. Proficiency in Excel and PowerPoint.
4. Attention to detail and sensitivity to client needs and aspirations.
5. Ability to adapt quickly to new environments.
6. Proactive and autonomous work style with strong team collaboration skills.

Prior hands-on experience in the luxury industry is preferred.

Master’s degree in Business, Luxury, or Computer Science.

Interns play a key role in the day-to-day business success and receive support from an engaged and dedicated team. The internship offers excellent working conditions, attractive benefits, and practical insights into different business areas.

Cartier fosters a culture of excellence, innovation, and tradition, providing a stimulating environment where employees can grow and thrive. The company values collaboration and supports its employees in achieving professional success.