Cartier Client Marketing Platform Intern

Meyrin • Switzerland

Friday, March 14, 2025

Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As a leading name in the world of high-end jewelry and watches, Cartier offers an unparalleled work environment where innovation meets tradition. The brand is committed to fostering talent and providing opportunities for professional growth within a dynamic and culturally diverse setting.

1. Assist the Client Marketing Platform Program Manager in designing the platform's overall roadmap.
2. Develop and maintain comprehensive documentation for the Client Marketing Platform Program.
3. Ensure innovation and development requests align with personalized customer engagement goals.
4. Monitor the platform's performance and business impact on Cartier and its clients.
5. Collaborate with business owners to develop and follow up on their roadmaps.
6. Coordinate incident management processes and assess their impact on customer experience.
7. Lead cross-functional projects, defining business objectives and delivery schedules.
8. Support business ownership of Salesforce Marketing Cloud and Data Cloud as a Business Analyst.
9. Define business requirements and refine use cases based on business needs.
10. Connect with key users and Product Owners to document design and acceptance criteria.
11. Oversee the creation and maintenance of documentation for new and existing features.
12. Support the Product Owner in conducting training for end users.

1. Higher University Degree in Engineering, Business, Marketing, Communications, or related fields.

1. Proficiency in Salesforce, Sprinklr, or similar platforms is advantageous.
2. Ability to communicate effectively with technical and business stakeholders.
3. Excellent English communication and influencing skills.
4. Experience in project management and Agile frameworks, particularly with Atlassian tools like JIRA or Confluence.

Experience in project management and Agile frameworks is preferred.

Higher University Degree in Engineering, Business, Marketing, Communications, or related fields.

Cartier offers a positive work environment that emphasizes personal and team performance, transparency in sharing company strategies and key information, and continuous education in Cartier's savoir-faire and industry best practices.

Cartier's workplace culture is characterized by a commitment to excellence, innovation, and collaboration. The brand values transparency and continuous learning, encouraging employees to engage with the rich heritage and forward-thinking strategies of the Maison.