Cartier Client Advisor

Cartier, a distinguished name in the realm of luxury goods, is part of the Richemont Group, a global leader in the luxury industry. Known for its exquisite craftsmanship and timeless elegance, Cartier offers an unparalleled working environment where innovation meets tradition. As an employer, Cartier fosters a culture of excellence and provides its employees with opportunities for growth and development within the luxury sector.

1. Build and nurture client relationships, embodying the voice of Cartier in the English market.
2. Provide outstanding customer service via phone and web-based channels, maintaining the high standards of Maison Cartier.
3. Identify sales opportunities and maintain customer engagement at the highest level.
4. Deliver expert knowledge on Cartier creations and uphold brand guidelines.
5. Serve as the main point of contact for clients, assisting them in selecting Cartier creations for significant occasions.
6. Operate within a complex environment, creating and maintaining positive relationships across teams.

1. Proven track record of creating and maintaining positive client relationships.
2. Ability to work effectively in a complex environment.

1. Exceptional communication skills in English.
2. Strong commercial acumen.
3. Attention to detail and a proactive mindset.
4. Ability to use various tools and systems efficiently.

Experience in client advisory roles within the luxury sector is preferred.

Competitive package including 13th month salary, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding and continued training, opportunities for internal development and mobility, diverse workplace with 37 nationalities.

Cartier's workplace culture is defined by its commitment to diversity, excellence, and personal growth. With a team-oriented environment, employees are encouraged to support one another and contribute to the brand's legacy of luxury and sophistication.