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Cartier Client Advisor
Cartier, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers unparalleled opportunities for career growth and development within a global network of luxury brands. The company is committed to maintaining its legacy of excellence and innovation, making it a distinguished employer in the luxury sector.
- Build and nurture client relationships, representing Cartier in the Danish market.
- Provide outstanding customer service through phone and web-based channels.
- Identify sales opportunities and maintain customer engagement.
- Deliver expert knowledge on Cartier creations and the brand.
- Operate within brand guidelines to uphold quality standards.
- Serve as the main point of contact for clients, assisting them in selecting Cartier creations for special occasions.
- Collaborate proactively within a smaller team environment.
- Proven track record of creating and maintaining positive relationships.
- Ability to work in a complex environment.
- Excellent Danish language proficiency.
- Strong communication skills across phone, email, and social media.
- Attention to detail and system-oriented mindset.
- Passion for luxury fashion and customer service.
Previous experience in client services or a similar role within the luxury sector is preferred.
Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.
Intensive onboarding, continued training, and opportunities for internal development and mobility.
Cartier fosters a diverse and inclusive workplace, with 37 nationalities represented in the Amsterdam office. The company values its employees, providing a supportive environment for personal and professional growth.