Cartier Client Advisor

Cartier, a prestigious luxury brand renowned for its exquisite jewelry and timepieces, is part of the Richemont Group, a global leader in luxury goods. As an employer, Cartier offers an environment that values diversity, innovation, and a commitment to excellence, providing employees with opportunities for growth and development within the luxury sector.

1. Build and nurture client relationships, representing Cartier in the Dutch market.
2. Provide outstanding customer service via phone and web-based channels.
3. Identify sales opportunities and maintain high levels of customer engagement.
4. Deliver expert knowledge on Cartier creations and uphold brand quality.
5. Assist clients in selecting the right Cartier creation for significant occasions.
6. Operate within brand guidelines and contribute to market knowledge development.

1. Proven track record of creating and maintaining positive client relationships.
2. Ability to work in a complex environment.
3. Fluency in Dutch and English.

1. Expertise in luxury product knowledge.
2. Strong communication skills across phone, email, and social media.
3. Attention to detail and a proactive mindset.
4. Ability to use various tools and systems effectively.

Experience in client advisory roles within the luxury sector is preferred.

Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding, continued training, and long-term career development opportunities. Diverse workplace with 37 nationalities in the Amsterdam office.

Cartier fosters a culture of diversity, internal development, and mobility. The company values its people, offering a supportive environment for personal and professional growth, with a focus on teamwork and attention to detail.