Cartier Client Advisor

Cartier, a prestigious name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. As an employer, Cartier is committed to fostering an inclusive and dynamic workplace, offering employees the opportunity to grow within an esteemed brand known for its heritage and innovation.

1. Build and nurture client relationships, representing Cartier in the Dutch market.
2. Provide outstanding service to customers through phone and web-based channels.
3. Uphold excellent customer support aligned with Cartier's quality standards.
4. Identify sales opportunities and maintain customer engagement.
5. Deliver expert knowledge on Cartier creations and brand heritage.
6. Operate within brand guidelines to uphold quality standards.

1. Proven track record of creating and maintaining positive relationships.
2. Ability to work in a complex environment.

1. Excellent command of Dutch and English.
2. Strong communication skills across phone, email, and social media.
3. Attention to detail and a proactive mindset.
4. Ability to use various tools and systems effectively.

Experience in client advisory or customer service roles, preferably within the luxury sector.

Competitive package including 13th month salary, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding, continued training, and long-term career development opportunities. A diverse workplace with 37 nationalities in the Amsterdam office.

Cartier values diversity and internal development, fostering a supportive and collaborative environment. The brand encourages personal and professional growth, offering mobility and various opportunities for advancement.