Cartier Client Advisor

Cartier, a distinguished name in the luxury jewelry and watchmaking sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Cartier offers a dynamic and multicultural environment, fostering innovation and excellence in the luxury industry.

1. Build and nurture client relationships in the Iberian and South East Europe markets.
2. Provide outstanding customer service in Italian and Spanish via phone and web-based channels.
3. Identify sales opportunities and maintain high levels of customer engagement.
4. Deliver expert knowledge on Cartier creations and uphold brand quality.
5. Serve as the main point of contact for customers, assisting them in selecting Cartier creations for significant occasions.

1. Proficiency in Italian and Spanish.
2. Proven track record of creating and maintaining positive relationships.

1. Excellent customer service skills.
2. Strong communication abilities across various channels.
3. Attention to detail and a proactive mindset.
4. Ability to work in a complex environment.

Experience in luxury client services or a related field is preferred.

Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding, continued training, and opportunities for internal development and mobility.

Cartier's workplace culture is enriched by diversity, with 37 nationalities represented in the Amsterdam office. The company values its people, supporting long-term career growth and development in the luxury field.