Cartier Client Advisor

Cartier, a distinguished name in the luxury fashion industry, operates under the esteemed Richemont Group, known for its prestigious portfolio of luxury brands. As an employer, Cartier is committed to fostering an inclusive and dynamic work environment, offering opportunities for professional growth and development within the luxury sector.

1. Build and nurture client relationships, representing Cartier in the Swiss market.
2. Provide outstanding customer service in French, via phone and web-based channels.
3. Identify sales opportunities and maintain customer engagement.
4. Offer expert advice on Cartier creations, helping clients select pieces for significant occasions.
5. Uphold Cartier's brand guidelines and quality standards.
6. Collaborate proactively within a smaller team environment, ensuring attention to detail and effective use of various tools.

1. Proven track record of creating and maintaining positive relationships.
2. Ability to work in a complex environment.

1. Fluency in French and English.
2. Excellent communication skills across phone, email, and social media.
3. Strong commercial acumen and customer service orientation.
4. Attention to detail and system-oriented mindset.

Experience in client advisory roles within the luxury sector is preferred.

Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding and continued training, opportunities for internal development and mobility, and a diverse workplace with 37 nationalities.

Cartier values diversity and internal development, fostering a supportive and dynamic workplace culture. Employees are encouraged to grow within the luxury field, supported by a rich tapestry of cultural backgrounds and a commitment to professional development.