Cartier Client Advisor

Cartier, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and its rich heritage of craftsmanship. As part of the Richemont Group, Cartier offers an unparalleled working environment that celebrates diversity and fosters a culture of inclusivity. Employees at Cartier are part of a global family, united by a passion for luxury and a dedication to creating memorable experiences for clients worldwide.

1. Cultivate and maintain strong client relationships, particularly with VIP clientele in Swiss- and German-speaking markets.
2. Provide exceptional customer service through phone and web-based channels, ensuring alignment with Cartier's brand standards.
3. Identify and capitalize on sales opportunities while maintaining customer engagement.
4. Deliver expert knowledge on Cartier's products and services, enhancing the client's experience.
5. Uphold brand guidelines and contribute to the department's future growth plans.

1. Fluency in German and/or Swiss German.
2. Proven ability to build and maintain client relationships.

1. Exceptional communication and interpersonal skills.
2. Strong commercial acumen and sales orientation.
3. Attention to detail and a proactive mindset.
4. Proficiency in using customer relationship management tools.

Previous experience in a client-facing role within the luxury sector is preferred.

Competitive package including base salary, 13th month, end-of-year bonus, commission, and full travel cost reimbursement.

Cartier offers a dynamic and diverse workplace with opportunities for long-term career development across international borders. Employees enjoy a vibrant office culture with social events and a supportive team environment.

Cartier's workplace culture is characterized by its vibrant diversity, with employees from 37 nationalities working together in Amsterdam. The brand fosters a supportive and collaborative environment where employees are encouraged to grow and develop their expertise in the luxury field.