Cartier Client Advisor

Cartier, a distinguished name in the luxury fashion industry, is part of the Richemont Group, a global leader in luxury goods. Known for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and multicultural work environment, fostering innovation and excellence in every facet of its operations.

1. Build and nurture client relationships, representing Cartier in the Swedish market.
2. Provide outstanding customer service via phone and web-based channels.
3. Identify sales opportunities and maintain high customer engagement.
4. Deliver expert knowledge on Cartier creations and uphold brand quality.
5. Serve as the main point of contact for clients, assisting them in selecting the right Cartier creation for significant occasions.
6. Operate within brand guidelines and maintain a high level of product knowledge.

1. Proven track record of creating and maintaining positive client relationships.
2. Ability to work effectively in a complex environment.
3. Fluency in Swedish and English.

1. Excellent communication and interpersonal skills.
2. Strong commercial acumen and sales skills.
3. Attention to detail and a proactive mindset.
4. Ability to use various tools and systems effectively.

Previous experience in client services or a related field within the luxury sector is preferred.

Competitive package including 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Intensive onboarding and continued training, opportunities for internal development and mobility, and a diverse work environment with 37 nationalities represented in the Amsterdam office.

Cartier fosters a culture of diversity, innovation, and excellence. The company values its employees and supports their professional and personal development, encouraging a proactive and collaborative team environment.