Cartier Client Advisor
Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury goods sector. As an employer, Cartier offers a dynamic and multicultural environment, fostering growth and innovation while maintaining its commitment to excellence. The brand is dedicated to nurturing talent and providing opportunities for career advancement within the prestigious world of luxury fashion and jewelry.
- Cultivate and maintain strong client relationships, embodying the voice and values of Cartier in the Benelux market.
- Provide exceptional customer service through phone and web-based channels, ensuring alignment with Cartier's standards of excellence.
- Identify and capitalize on sales opportunities, maintaining high levels of customer interest and engagement.
- Deliver expert knowledge on Cartier's creations and brand heritage, supporting clients in selecting the perfect pieces for significant occasions.
- Operate within brand guidelines to uphold the quality and reputation of Cartier.
- Collaborate proactively within a small team, demonstrating attention to detail and a strong system-oriented mindset.
- Proven ability to work effectively in a complex environment and maintain positive relationships.
- Fluency in Dutch and French, with excellent communication skills in both languages.
- Strong customer service and relationship-building skills.
- Commercial acumen to identify and pursue sales opportunities.
- Proficiency in using various communication tools and systems.
Demonstrated experience in client advisory or customer service roles, preferably within the luxury sector.
Competitive package including a 13th-month salary, annual bonus, commissions, and full reimbursement of travel costs.
Intensive onboarding and continuous training, opportunities for internal development and mobility, and a multicultural work environment with 37 nationalities represented in the Amsterdam office.
Cartier fosters a collaborative and supportive workplace culture, emphasizing internal development and long-term career growth. The brand values diversity and inclusivity, creating a vibrant environment where employees are encouraged to thrive and contribute to the Maison's legacy.


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