Cartier Client Advisor

Cartier, a prestigious name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Cartier offers a dynamic and multicultural work environment, fostering innovation and excellence. The brand is committed to nurturing talent and providing a platform for professional growth within the luxury industry.

1. Build and nurture client relationships, representing Cartier in the Iberia and South East market.
2. Provide outstanding customer service in Spanish and Italian via phone and web-based channels.
3. Identify sales opportunities and maintain high levels of customer engagement.
4. Offer expert advice on Cartier creations, ensuring alignment with brand quality standards.
5. Operate within brand guidelines to uphold Cartier's reputation for excellence.

1. Proven track record in creating and maintaining positive client relationships.
2. Ability to work effectively in a complex environment.
3. Fluency in Spanish and Italian.

1. Exceptional communication skills in Spanish and Italian.
2. Strong commercial acumen and customer service orientation.
3. Attention to detail and a proactive mindset.
4. Proficiency in using various digital tools and systems.

Previous experience in a client-facing role within the luxury sector is preferred.

Competitive package including 13th month salary, yearly bonus, commissions, and full travel cost reimbursement.

Intensive onboarding and continuous training, opportunities for internal development and mobility, and a diverse workplace with 37 nationalities.

Cartier values diversity and inclusivity, offering a vibrant and supportive work environment. The brand emphasizes internal development and long-term career growth, fostering a culture of excellence and innovation.