Cartier Client Advisor

Amsterdam • Netherlands

Monday, February 3, 2025

Cartier, a distinguished name in the realm of luxury, is part of the Richemont Group, a conglomerate renowned for its portfolio of prestigious maisons. As an employer, Cartier offers an environment where innovation meets tradition, fostering a culture of excellence and creativity. The brand is committed to nurturing talent and providing opportunities for growth within the luxury sector.

1. Cultivate and maintain strong client relationships, embodying the essence of Cartier in German-speaking markets.
2. Provide exceptional customer service through phone and digital channels, ensuring alignment with Cartier's esteemed reputation.
3. Identify and capitalize on sales opportunities, maintaining high levels of customer engagement.
4. Deliver expert advice on Cartier creations, assisting clients in selecting the perfect pieces for significant occasions.
5. Uphold brand standards and guidelines, ensuring the quality and prestige of Cartier are consistently represented.

1. Fluency in German or Swiss-German, with excellent communication skills.
2. Proven ability to work in a complex, dynamic environment.
3. Track record of building and maintaining positive relationships across teams.

1. Exceptional customer service skills with a focus on luxury clientele.
2. Strong commercial acumen and ability to identify sales opportunities.
3. Proficiency in using various digital communication tools.

Experience in luxury retail or client advisory roles is preferred, with a focus on high-end customer service.

Competitive package including a 13th month, yearly bonus, commissions, and full reimbursement of travel costs.

Diverse workplace with 37 nationalities, intensive onboarding, continuous training, and opportunities for internal mobility and professional development.

Cartier's workplace culture is characterized by its diversity, social atmosphere, and commitment to employee development. The Amsterdam office is a vibrant hub where colleagues from various backgrounds come together, fostering a collaborative and supportive environment.