Cartier Client Advisor

Kansai • Japan

Sunday, February 16, 2025

Cartier, a distinguished maison founded in Paris in 1847, has captivated the world with its dedication to beauty and elegance. Revered by King Edward VII of England as "the jeweler of kings and the king of jewelers," Cartier's rich legacy is a testament to the unique style and boundless creativity established by its third-generation leader, Louis Cartier. As part of the Richemont Group, Cartier continues to uphold its tradition of exceptional craftsmanship, consistently innovating to produce outstanding creations.

1. Engage in client-facing sales activities within the Cartier boutique.
2. Manage customer relations and inventory control.
3. Handle jewelry and watch repair requests.
4. Perform operational tasks related to sales and client service.

1. Experience in luxury goods, jewelry, or watch sales.
2. Background in customer service within luxury automotive, hospitality, apparel, or aviation industries.
3. Minimum of two years of professional experience with sales and customer interaction.
4. Proven ability to build trust with clients and adapt to their needs.
5. Demonstrated teamwork experience in a collaborative environment.

1. Strong customer service and sales acumen.
2. Excellent communication skills in Japanese, with proficiency in English or Chinese as a plus.
3. Ability to work collaboratively in a team-oriented setting.
4. Flexibility and adaptability in client interactions.
5. Commitment to personal skill development and goal achievement.

A minimum of two years in sales or customer service roles, preferably in luxury sectors.

Comprehensive training program including a four-day induction in Tokyo, ongoing follow-up training, and a mentorship program for the first three months.

Cartier fosters a culture of excellence and innovation, deeply rooted in its rich heritage. The brand values professionalism, passion, and a commitment to exceptional client service, creating an environment where employees can thrive and contribute to the maison's legacy.