Cartier Boutique Sales Associate

Tokyo • Japan

Thursday, November 13, 2025

Cartier, a distinguished maison established in Paris in 1847, continues to captivate individuals worldwide with its dedication to beauty and elegance. Revered by King Edward VII of England as "the jeweler of kings and the king of jewelers," Cartier is renowned for its unique style and unwavering passion for creativity, established by its third-generation leader, Louis Cartier. As part of the Richemont Group, Cartier upholds a legacy of craftsmanship and innovation, consistently delivering exceptional creations that reflect its storied heritage.

1. Provide exceptional customer service and sales assistance in the Cartier boutique.
2. Manage customer relationships and inventory control.
3. Handle jewelry and watch repair requests.
4. Perform operational tasks related to sales and customer service.

1. Experience in luxury goods, jewelry, or watch sales.
2. Background in high-end automotive sales, hospitality, fashion, or airline customer service.
3. Minimum of 2 years of professional experience in sales and customer service.
4. Ability to build trust and maintain flexible customer interactions.
5. Proactive in skill development and goal-oriented.

1. Excellent communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Proficiency in English and/or Chinese for customer interactions is advantageous.

Minimum of 2 years in sales and customer service, preferably in luxury retail or related industries.

Comprehensive training program, including a 4-day orientation in Tokyo and ongoing follow-up training. A buddy system for the first 3 months to ensure thorough learning and adaptation.

Cartier fosters a culture of excellence, where the spirit of the maison is embraced by professionals dedicated to providing heartfelt hospitality. The brand values passion, innovation, and the ability to create memorable experiences for its clientele.