Cartier Boutique Sales Ambassador

New York City • USA

Thursday, November 6, 2025

Cartier, a prestigious name in the luxury industry, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. As an employer, Cartier is committed to excellence, offering a dynamic environment where innovation and tradition converge to create exceptional experiences for both clients and employees.

1. Consistently achieve and exceed monthly sales targets as directed by management.
2. Deliver outstanding customer service, ensuring a unique client experience at all touchpoints.
3. Develop and maintain client relationships through exceptional service and Maison-specific CRM initiatives.
4. Assist and support after-sales clients, providing recommendations to enhance client satisfaction.
5. Participate actively in daily boutique operations, including set-up, breakdown, and inventory management.
6. Comply with all security and operational policies and procedures.
7. Assist with special projects, such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail.
2. Availability to work Saturdays, Sundays, and one weekday consistently.

1. Proficiency in a fast-paced retail environment.
2. Computer literacy, with MS Office experience required and SAP knowledge preferred.
3. Strong interpersonal and communication skills.
4. Attention to detail and ability to multitask with precision.
5. Knowledge of timepiece movements is preferred.
6. Additional language skills are a plus.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Expected hourly range: $26/HR-$28/HR (Commission and Overtime eligible).

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, life insurance, disability benefits, a 401(k) plan with employer match, and paid time off. Employees also have access to health savings and flexible spending accounts, as well as an employee assistance program.

Cartier fosters a culture of excellence and innovation, where employees are encouraged to be genuine ambassadors of the Maison. The work environment is dynamic and collaborative, emphasizing professional growth and client satisfaction.