Cartier Boutique Sales Ambassador

New York City • USA

Friday, October 24, 2025

Cartier, a distinguished name in the realm of luxury, operates under the prestigious Richemont Group. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a dynamic and enriching environment for professionals who are passionate about luxury retail. As part of Richemont, employees benefit from a global network of luxury brands, fostering a culture of excellence and innovation.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide exceptional customer service, ensuring a unique client experience at all touchpoints.
3. Develop and maintain client relationships through Maison-specific CRM initiatives.
4. Capture and manage client data for follow-up and relationship building.
5. Resolve client issues and escalate to management when necessary.
6. Participate in in-store and offsite events and networking opportunities.
7. Comply with all security and operational policies and procedures.
8. Assist with daily boutique operations, including set-up, breakdown, and maintenance.
9. Participate in merchandising and inventory management.
10. Support special projects as needed.

1. College degree preferred.
2. 2 to 5 years of experience in luxury retail.
3. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Ability to work in a fast-paced retail environment.
2. Proficiency in MS Office; SAP knowledge preferred.
3. Excellent interpersonal and communication skills.
4. Strong attention to detail and multitasking abilities.
5. Knowledge of timepiece movements is a plus.
6. Additional language skills are advantageous.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Expected hourly range: $26/HR-$28/HR, commission and overtime eligible. Salaries will be negotiated based on relevant skills and experience.

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, life insurance, disability benefits, and a 401(k) with employer match. Employees also enjoy paid time off and access to an employee assistance program.

At Cartier, the culture is one of sophistication and dedication to excellence. As part of the Richemont Group, the company values innovation, craftsmanship, and a commitment to providing unparalleled luxury experiences. Employees are encouraged to embody the brand's prestigious image and uphold its values in all interactions.