Cartier Boutique Sales Ambassador

New York City • USA

Friday, October 3, 2025

Cartier, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As an employer, Cartier offers a dynamic environment where innovation meets tradition, providing employees with opportunities to excel in the luxury fashion industry. The Richemont Group supports its brands with a commitment to employee well-being and career development.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience at all touch points.
3. Develop and manage client relationships through exceptional service and CRM initiatives.
4. Capture and utilize client data effectively for relationship building.
5. Resolve client issues and escalate to management as necessary.
6. Participate in daily boutique operations, including set-up, breakdown, and maintenance.
7. Assist with merchandising, inventory, and special projects as needed.

1. College degree preferred.
2. 2 to 5 years of experience in luxury retail.
3. Availability to work weekends and one weekday consistently.

1. Proficiency in MS Office; SAP knowledge preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced retail environment.
4. Attention to detail and multitasking abilities.
5. Knowledge of timepiece movements is preferred.
6. Additional language skills are a plus.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Richemont offers a comprehensive benefits program, including medical, dental, and vision plans, life insurance, disability benefits, and a 401(k) with employer match. Employees also enjoy paid time off and access to an employee assistance program.

Cartier fosters a culture of excellence and innovation, encouraging employees to embody the brand's values and uphold its prestigious image. The work environment is collaborative, with a focus on professional growth and customer-centric service.