Cartier Boutique Sales Ambassador

New York • USA

Friday, September 12, 2025

Cartier, a distinguished name in the luxury fashion industry, operates under the prestigious Richemont Group. Renowned for its exquisite craftsmanship and timeless elegance, Cartier offers a unique working environment where employees are empowered to deliver exceptional service and embody the brand's esteemed heritage.

1. Achieve and exceed monthly sales targets as directed by management.
2. Provide outstanding customer service, ensuring a unique client experience at all touchpoints.
3. Adapt sales approach based on client needs and motivations, handling objections with ease.
4. Cultivate and manage client relationships through exceptional service and CRM initiatives.
5. Capture and utilize client data for relationship building and follow-up.
6. Resolve client issues and escalate to management when necessary.
7. Participate in in-store and offsite events and networking activities.
8. Comply with all security and operational policies and procedures.
9. Assist in boutique set-up, breakdown, and maintenance of displays and inventory.
10. Participate in inventories and cycle counts to ensure a successful audit.
11. Support special projects such as price changes and back-office responsibilities.

1. 2 to 5 years of experience in luxury retail.
2. Ability to work Saturdays, Sundays, and one weekday consistently.

1. Proficiency in MS Office; SAP knowledge preferred.
2. Excellent interpersonal and communication skills.
3. Strong customer service orientation and attention to detail.
4. Ability to multitask in a fast-paced retail environment.
5. Additional language skills are advantageous.
6. Knowledge of timepiece movements is preferred.

2 to 5 years of previous experience in luxury retail is required.

College degree preferred.

Expected hourly range: $26/HR-$28/HR, commission and overtime eligible.

Comprehensive benefits program including medical, dental, and vision coverage. Health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Paid time off and access to the employee assistance program.

Cartier, as part of the Richemont Group, fosters a culture of excellence and innovation. Employees are encouraged to craft the future while upholding the brand's legacy of luxury and refinement. The workplace emphasizes collaboration, professional growth, and a commitment to delivering unparalleled client experiences.