Cartier Boutique Manager
Cartier, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury. As an employer, Cartier is committed to fostering a diverse and inclusive workforce that reflects the varied backgrounds and experiences of its clientele. The company values creativity and knowledge, driving excellence through a culture that embraces diversity and inclusion.
- Lead and elevate the boutique team to provide exceptional client experiences, achieving or surpassing sales goals.
- Initiate and implement growth strategy plans, driving sustainable and agile business strategies.
- Communicate local market insights and competitor strategies to maintain a competitive edge.
- Identify business challenges and develop realistic solutions with measurable success goals.
- Drive sales and service teams to consistently meet or exceed sales targets and KPIs.
- Build high-performing teams through strategic talent evaluations and planning.
- Develop and sustain exceptional client relationships, promoting a culture of client centricity.
- Strategize with corporate departments to communicate key messages and business opportunities.
- Ensure continuous operational improvements and adapt the boutique business model to client journeys.
- Act as a Maison ambassador, upholding the boutique's image and promoting Cartier's heritage.
- Bachelor’s degree in a related field is a plus.
- Additional language skills are a plus.
- Proficiency in MS Office; SAP knowledge preferred.
- Experience in leading complex business environments or projects.
- Excellent analytical, organizational, and interpersonal communication skills.
- Strong understanding of client service needs and priorities.
- Ability to handle multiple tasks simultaneously with accuracy and precision.
- Collaborative approach with ability to foster a positive and inclusive work environment.
7 to 10 years of management experience, particularly in luxury retail or hospitality, with a proven track record of leading leaders and managing direct reports.
Bachelor’s degree in a related field is a plus.
Cartier offers a comprehensive benefits program including medical, dental, and vision plans, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. The package also includes wellness reimbursement, paid time off, and volunteer time off days.
Cartier is dedicated to crafting a future where diversity, creativity, and excellence converge. The workplace culture is one of inclusivity, fostering an environment where employees are encouraged to innovate and excel. The company supports work-life balance and community engagement, ensuring a holistic approach to employee well-being.

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